Chase Bank in 721 West Belt Line Road

Customer Reviews about Chase Bank:

• ★ ☆ ☆ ☆ ☆
  I don't like this branch at all. The tellers aren't professional. Luckily, the Manager was competent enough to help me with my issue. Unfortunately, after eight years I'm done with this bank . Going back to Wells fargo!
  By Julian Anthony, September 25, 2017
• ★ ☆ ☆ ☆ ☆
  This branch has serious issues with customer service. I made an appointment to open a personal account and they never registered my appointment. I woke up early on a Saturday to be told they couldn't help me because they were "full." They didn't do any effort to fix their error. In addition, every time you need help with other services at the bank, they always act like you are an inconvenience. Even though the bank is empty (no waiting line), they ALWAYS say they can't help you with the service request until 2 or 3 hours later. I don't have a problem with the bank overall, I guess is this location culture to act like they can't help you. It seems that it is their goal to turn customers away and they are accomplishing that goal.
  By Alexandra Zapata, June 01, 2017
• ★ ☆ ☆ ☆ ☆
  DO NOT GO TO THIS LOCATION EVER!!!!! LAQUINTON JACKSON, ROBERT S ANDREWS III, and another guy were all in a football huddle as if we weren't there trying to open an account. 30 minutes later, my co worker asked are your systems down? LAQUINTON the BRANCH MANAGER stated NO, but we will help you after we finish discussing about our last client! Remind you they were GOSSIPING! So GOSSIPING at work is more important than getting new clients? Worse Branch EVER! Who hired him? Them for that matter! Unprofessional and would not recommend their service ever!!!!!!!!!!!!!!!
  By Lydia Haynes, February 03, 2017

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About Chase Bank in DeSoto